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    HideMyAss / HMA Review 2026: Logs, Ownership and Trust

    HMA is a long-running paid VPN now positioned inside the Gen and Avast family. This review focuses on the current privacy policy, service-data retention, ownership context, and whether HMA is the right trust fit compared with higher-scoring alternatives.

    Paid
    Stored rating: 3.25/5

    Search intent match

    Targets searchers checking HMA logs, ownership, trust history, and whether HideMyAss is still safe enough to use in 2026.

    No-log claim

    HMA says it does not collect core activity logs

    HMA's current privacy policy says it does not send originating IP address, DNS queries while connected, browsing history, or transferred data to its servers.

    Retention

    Service data is still retained

    HMA says VPN server service data is retained for 18 months, while client connection events and application events have separate retention periods. That is a trust consideration for privacy-focused buyers.

    Ownership

    HMA sits inside the Gen and Avast family

    HMA identifies Avast Software s.r.o. as the controller and says it is part of Gen. Buyers who care about corporate structure should compare that against independent or privacy-first providers.

    Key Questions

    Short answers matched to the questions people search before choosing a VPN.

    Does HMA log browsing history?

    HMA's current privacy policy says it does not send browsing history, originating IP address, DNS queries while connected, or transferred data to its servers.

    What service data does HMA retain?

    HMA says it retains VPN server service data for 18 months and client connection events for 12 months. The policy says these are used for service operation, planning, and quality rather than browsing-history tracking.

    Is HMA the best privacy VPN?

    HMA may be adequate for general VPN use, but privacy-focused buyers should compare its ownership and retention model against higher-scoring alternatives before choosing it.

    Compare HMA with higher-scoring paid picks

    HMA is paid, but it is not one of the site's current affiliate partners. If you are evaluating paid VPNs, compare HMA against providers with stronger scores and tracked deal links.

    Evidence Coverage

    100%

    28/28 criteria

    Avg. Evidence Quality

    8.3/25

    28 assessed · 0 unresolved

    Stored verification date

    Jan 2026

    New source checks are listed separately

    Key Strengths

    • Audited No-Logs Policy
      4/5
    • Security Protocols
      5/5
    • Encryption
      5/5
    • Leak Protection
      4/5
    • Speed Performance
      4/5

    Areas of Concern

    • Jurisdiction
      2/5

    Quick Compare

    Similar paid VPNs by trust score

    Liberty Shield

    3.25/5

    Speedify

    3.25/5
    From $4.99/mo

    Astrill VPN

    3.24/5
    From $12.50/mo

    Stored criterion assessments and sources

    Ratings remain under review. A linked source does not verify a numeric assessment. Stored zero values have not been established as measured failures or not-applicable results. Learn about our evidence policy

    Jurisdiction

    2/5
    1 source

    Provider's legal base; strong privacy jurisdictions preferred.

    HideMyAss (HMA) is operated by Privax Limited, based in the United Kingdom. The UK is part of the Five Eyes intelligence-sharing alliance and has mandatory data retention laws, though these may not directly apply to VPN services. The jurisdiction may concern privacy-focused users.

    EQS: 11.0
    ECF: 0.80×
    P
    B

    Audited No-Logs Policy

    4/5
    1 source

    Independent audits confirming no-logs claims.

    HMA says its no-log policy received an independent review by cyber-risk consultant VerSpite and that it was declared a certified no-log VPN. The page does not identify the review date, scope, tested versions or report.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Security Protocols

    5/5
    1 source

    Modern transports (WireGuard/OpenVPN) with safe defaults.

    HideMyAss (HMA) supports standard VPN protocols including OpenVPN, IKEv2, and potentially WireGuard. The service provides protocol selection options to users for optimal security and performance.

    EQS: 11.0
    ECF: 0.80×
    P
    B

    Encryption

    5/5
    1 source

    Cipher strength and correct implementation.

    HideMyAss (HMA) uses standard encryption methods including AES-256 encryption for data protection. The service implements industry-standard cryptographic protection for secure connections.

    EQS: 11.0
    ECF: 0.80×
    P
    B

    Leak Protection

    4/5
    1 source

    DNS/WebRTC/IPv6 leak prevention + reliable kill switch.

    HideMyAss (HMA) includes comprehensive leak protection features including DNS leak protection, IPv6 leak protection, and kill switch functionality. The service emphasizes protection against data exposure if the VPN connection drops.

    EQS: 13.0
    ECF: 0.80×
    P
    A

    Owned Infrastructure

    3/5
    1 source

    Owning servers reduces third-party/physical risk.

    HideMyAss (HMA) operates a network of VPN servers, though the extent of owned versus rented infrastructure should be verified. The service may use a combination of owned and third-party infrastructure to maintain global coverage.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    RAM-Only Servers

    Stored zero · meaning unresolved
    1 source

    Ephemeral servers reduce persistence risk.

    HideMyAss (HMA) has not publicly confirmed whether their servers operate using RAM-only (diskless) configurations. Most VPN providers use traditional disk-based servers for infrastructure.

    EQS: 4.0
    ECF: 0.40×
    T
    E

    Transparency – Ownership

    3/5
    1 source

    Clear ownership and policies.

    HideMyAss (HMA) is operated by Privax Limited, based in the UK. The company provides moderate transparency about ownership and structure, with publicly available company information.

    EQS: 11.0
    ECF: 0.80×
    P
    B

    Independence & Integrity

    3/5
    1 source

    No ad-tech conglomerate control; fewer conflicts.

    HideMyAss (HMA) operates as an independent VPN provider under Privax Limited. The service maintains moderate independence, though the UK jurisdiction and historical market presence may affect perceptions of independence.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Bug Bounty & Security Disclosure

    Stored zero · meaning unresolved
    1 source

    Formal disclosure program.

    HMA’s security URL redirects to Gen’s public security-vulnerability reporting page, which invites reports concerning Gen and its associated brands. This establishes a disclosure route, not a guaranteed paid bounty or independently tested response.

    EQS: 3.0
    ECF: 0.40×
    T
    E

    Incident Response

    3/5
    1 source

    Quality/speed of comms and fixes when issues happen.

    HideMyAss (HMA) maintains basic incident response procedures, though comprehensive public documentation of incident response protocols may be limited. The service addresses security issues as they arise.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Speed Performance

    4/5
    1 source

    Real-world throughput/latency stability.

    HideMyAss (HMA) provides moderate speed performance with optimized server network and protocol options. Users generally experience reliable connection speeds suitable for streaming and browsing.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Platform Availability

    5/5
    1 source

    App quality/coverage across devices/OSes.

    HideMyAss (HMA) provides applications for major platforms including Windows, macOS, iOS, Android, and Linux. The service offers comprehensive platform coverage with native applications for most devices.

    EQS: 13.0
    ECF: 0.80×
    P
    A

    Streaming / Geo-Unblocking

    3/5
    1 source

    Reliably reaches geo-restricted libraries.

    HideMyAss (HMA) offers moderate geo-unblocking capabilities with support for accessing geo-restricted streaming services. The service provides access to content libraries in various regions, though effectiveness may vary.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Customer Support

    3/5
    1 source

    Channels + response time + help-center quality.

    HideMyAss (HMA) provides moderate customer support through email, knowledge base, and potentially live chat for subscribers. Support response times and quality are generally satisfactory.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Pricing & Refund Policy

    4/5
    1 source

    Value and plan predictability.

    HideMyAss (HMA) offers competitive pricing with flexible subscription plans. The service includes a refund policy, typically offering money-back guarantees within specified timeframes.

    EQS: 11.0
    ECF: 0.80×
    P
    B

    Payment Options

    3/5
    1 source

    Including privacy-preserving methods.

    HideMyAss (HMA) accepts standard payment methods including credit cards and potentially PayPal. The service may offer additional payment options, though availability should be verified.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Ethical Practices & Reputation

    3/5
    1 source

    No dark patterns, resale, or scandals.

    HideMyAss (HMA) maintains a moderate reputation in the VPN market. The service has generally positive user reviews with no major recent scandals, though historical issues may affect user trust.

    EQS: 8.0
    ECF: 0.60×
    S
    C

    Ad-Blocker / Threat Protection

    Stored zero · meaning unresolved
    1 source

    Network-level ad/malware blocking.

    HideMyAss (HMA) may include basic threat protection features, though comprehensive ad-blocking may not be a primary focus. The service focuses on VPN connectivity rather than advanced content filtering.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Additional Features

    4/5
    1 source

    Multi-hop, split tunneling, obfuscation, etc.

    HideMyAss (HMA) includes standard VPN features such as kill switch, protocol selection, and server location selection. The service provides moderate additional features with some advanced capabilities.

    EQS: 11.0
    ECF: 0.80×
    P
    B

    Bypassing Censorship

    3/5
    1 source

    Effectiveness vs DPI/blocks in restrictive networks.

    HideMyAss (HMA) can help bypass internet censorship through standard VPN tunneling. However, the service may not include advanced obfuscation features for highly restricted regions.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Open-Source Transparency

    Stored zero · meaning unresolved
    1 source

    Open clients/components for community audit.

    HideMyAss (HMA) has not open-sourced its client codebase or VPN components. The service maintains proprietary software limiting transparency and community auditability.

    EQS: 4.0
    ECF: 0.40×
    T
    E

    Post-Quantum Security (PQC)

    Stored zero · meaning unresolved
    1 source

    Hybrid/PQC key exchange or credible roadmap.

    HideMyAss (HMA) has not publicly announced post-quantum cryptography implementation as of October 2025. The service may implement PQC in future updates as quantum-resistant encryption becomes standard.

    EQS: 3.0
    ECF: 0.40×
    T
    E

    Static / Dedicated IP

    4/5
    1 source

    Dedicated/static IP option availability.

    HideMyAss (HMA) offers static or dedicated IP address options for users who require consistent IP addresses. This feature may be available in premium plans or as an add-on service.

    EQS: 4.0
    ECF: 0.40×
    T
    D

    Decentralized VPN (dVPN) Participation

    Stored zero · meaning unresolved
    1 source

    Distributed infra to reduce single points of failure.

    HideMyAss (HMA) does not participate in decentralized VPN networks. The service operates through traditional centralized infrastructure with standard server networks.

    EQS: 4.0
    ECF: 0.40×
    T
    E

    AI-Based Threat Detection

    Stored zero · meaning unresolved
    1 source

    ML-backed threat/anomaly detection.

    HideMyAss (HMA) does not include AI-based threat detection features. The service focuses on VPN connectivity rather than advanced AI-driven threat prevention mechanisms.

    EQS: 4.0
    ECF: 0.40×
    T
    E

    Linux Support Quality

    3/5
    1 source

    Quality of Linux clients/CLI.

    HideMyAss (HMA) provides Linux support, though the quality and feature parity of the Linux client compared to other platforms may be moderate. Linux users may have access to CLI or basic GUI options.

    EQS: 9.0
    ECF: 0.60×
    P
    C

    Client Telemetry & Trackers

    3/5
    1 source

    Client analytics/telemetry posture (higher = cleaner).

    HideMyAss (HMA) may collect some diagnostic information for service improvement, though specific telemetry practices should be reviewed from the privacy policy. The service maintains moderate transparency about data collection.

    EQS: 7.0
    ECF: 0.60×
    P
    D

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